The decision layer your DMS
was never built to be
Every dealer already has a DMS. None of them have a brain.
Louie connects to your existing stack and delivers the one thing no DMS ever could — operator judgment at scale.
Three layers. One missing piece.
What changes. What doesn't.
Louie is an overlay. It reads your data — it doesn't own it, move it, or replace the systems that hold it.
Works with every major DMS & CRM
"Louie doesn't connect to your DMS to learn your data.
It connects to deliver 30 years of operator knowledge
your DMS was never built to hold."
Watch a deal flow through Louie
Every step below runs in real-time — from lead intake to BDC armed — in under 90 seconds.
Louie learns from your outcomes
Every deal Louie structures, every lender it routes to, every trade appraisal it generates — the actual outcome gets logged. Funded or declined. Auction price vs. estimate. Structure that held vs. structure that got recut. That outcome record is the system improving on your store’s data, not generic training data from someone else’s operations.
Where this stands today: Outcome capture is live — every funded deal, declined application, and trade auction result is logged. Lender weights are recomputed nightly from that history and any lender with a >5-point approval rate drop triggers an alert. CDK and VinSolutions record what happened. LouieAuto routes differently because of it.
Cox, Solera, DriveCentric already own the pipes. Louie is the intelligence layer they've never been able to build — operator-encoded, AI-native, and ready to bolt onto any existing DMS footprint.
Complete integration reference
Every system Louie reads, routes, or routes through — with current status.
DMS integrations
CDK Global
Read-only overlay against CDK data feeds. No rip-and-replace.
Reynolds & Reynolds
ERA-IGNITE data-feed overlay. Louie sits alongside without disrupting GL.
Tekion ARC
API-based integration; read-only intelligence layer.
Dealertrack DMS
Read-only feed against Cox Automotive data exchange.
CRM integrations
VinSolutions
Lead stream, ADF consumer, customer-record enrichment.
DriveCentric
Lead routing with AI-reply handoff.
DealerSocket
Lead and customer-record sync.
Desking & finance tools
ProMax
Desk-workflow integration; Louie recommendations surface in ProMax.
vAuto
Market-pricing feed into aged-inventory module.
RouteOne
Credit-app routing + lender-bulletin ingest.
AI providers
LouieAuto routes requests across five LLM backends based on cost, latency, data-residency rules, and task type. No single-provider dependency.
Anthropic
Primary reasoning provider for high-quality lender routing and Whisperer queries.
OpenAI
High-volume BDC email drafts, summary generation.
Microsoft Azure OpenAI
Customer-residency-constrained inference in US regions.
Google Cloud Vertex AI
Fallback provider; GCP-enterprise-contract customers.
Ollama (local)
On-prem inference for dealers with data-residency or air-gap requirements.
Operational infrastructure
Twilio
Inbound lead-call routing, SMS workflows, voice webhook handlers.
Resend
Transactional + marketing email delivery.
Plausible
Privacy-preserving traffic analytics on marketing surface.
Live data sources
FRED (Federal Reserve)
Fed funds rate, 10-year Treasury, subprime auto delinquency, consumer sentiment.
EIA
Weekly retail gasoline prices from Energy Information Administration.
NHTSA VIN decode
VIN-to-spec decode for trade appraisal and inventory records.
University of Michigan
Consumer Sentiment Index (via FRED mirror).
Every macro data indicator is auditable at the live moat endpoint: GET /api/moat/public.
LouieAuto is an API customer of the AI providers and data sources listed above. References to vendor names are factual descriptions of our technical integrations. Vendor marks are property of their respective owners; no endorsement beyond our customer relationship is implied.