How We Count
All 89 capabilities included in your one-time license from day one.
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AI Brain & Morning Briefing
36 capabilities
36
Try →
Louie's Constitution
natural-language, dealer-programmable AI rules — "never approve a deal under $1,500 front gross without GM override," enforced automatically
Louie Memory
dealer preferences taught once, remembered permanently — the AI that never forgets how you like to run your store
Louie Autonomy Engine
every AI-proposed action queued with its dollar impact — approve or reject, nothing executes without oversight
Louie Action Feed
a single approve/skip queue for every AI recommendation across the store
Louie IQ
a live platform-completeness and capability report — built for internal review or acquisition diligence
Louie Health Score
one composite score for real operational health — pace, funding velocity, and gross trend, no spin
Louie Maturity Score
a live indicator of how much the AI has actually learned from your store's own data
Louie's Ledger
proven platform ROI, tracked and dated — the dollar case for renewal, not a sales pitch
Morning Huddle Script
AI-generated, read-aloud team meeting script pulling the day's real numbers into a script your manager can run cold
Morning Meeting & Checklist
daily action-item briefing plus a 12-point opening checklist — the store's morning routine, automated
Louie Rule Builder
IF/THEN standing-order automation — set the rule once, Louie executes it every time, with your oversight
Prediction Accountability
Louie logs its own predictions and checks itself against what actually happened — self-accountability, not self-promotion
AI Closed Loop
outcome recording, model weight adjustment, cross-module learning, accuracy dashboard
AI GM Mode
autonomous store management and proactive deal oversight
Brain Intelligence
patterns/insights/predictions/anomalies/correlations
Brain Agent
REAL agentic loop (Claude tool-use): reasons over live inventory/audiences/credit-trends/lender-matrix and takes action
Brain Insights
anomaly detection, risk warnings, metric anomalies
Brain Patterns
learned lender bias, FICO clustering, approval pattern detection
Brain AI Recommendations
repricing, follow-up, objection response, acquisition scoring
Daily Snapshot
EOP KPI baseline (inventory, approvals, gross, service)
Intelligence Log
outcome capture, summary, KB status, training export (JSONL)
Lender Watch
real stock/loss-ratio/delinquency/news monitoring (stooq + FDIC + GDELT) of the lenders we route to, with rule-based buy
Louie Live
in-ear floor advisor: whisper API, pre-customer brief, lot walk, keyword detection
Louie Numbers
live scoreboard (today/WTD/MTD/YTD), team leaderboard, 30-day trend
LouieScore
0-100 vehicle investment value + price-for-gross vs price-to-move call in plain floor language; calibrates against actua
Moat aggregate signals
read from /root/shared/moat-signals.json
Moat intelligence read/run
Role-aware morning briefing
Owner Brief
Saturday 8am summary: gross vs target, threat, opportunity, voice-ready script
Realtime Intelligence Engine
12+ sim gap endpoints: equity feed, buy list, stocking, cost, lead, BDC, CSI
Intelligence Center
Central hub for every AI insight the brain has generated, in one place.
Brain Command
AI recommendation command center showing every active pattern the brain is watching.
Profit Engine
AI profit-optimization engine finding margin most tools never look for.
Louie's Numbers
Brain-generated KPI summary distilling the whole store into one morning read.
Smart Hub
Unified hub for every AI smart-feature the brain powers across the platform.
Autonomous Queue
AI autonomous price-action approval queue — Louie's calls, waiting on your yes.
Deals & Desking
35 capabilities
35
Try →
What Would Louie Desk?
FICO, down payment, and price in — instant AI-structured deal out, the same logic your best desk manager uses
Consumer Digital Retailing
online deal builder, trade-in, lender match
AI Deal Closer
exact moves ranked by success probability for 12 stall reasons; outcome tracking; win-rate by stall type
Deal Compliance
CFPB markup flagging, packing detection, income mismatch, pre-funding risk check
Deal Compliance Auto
coverage tracker, batch checker, single-deal CFPB check
Deal Funding Pipeline
submission → approval → funding (end-to-end)
Per-Deal Gross Calculator
adjusted gross with chargeback projection, today\
Deal Intelligence
per-deal risk scoring: DTI, LTV, FICO cliff, lender fit, approval probability
Deal Jacket
per-deal document archive: buyer order, RISC, stips, eSign, lender approval, audit package
Deal Lifecycle
create, track, update deal status through funding
Deal Match
customer profile → inventory ranked by gross potential, neg-equity aware, desk-it integration
Deal P&L
per-deal cost sheet, post-sale COS adjustments, wholesale loss, buyer accountability scorecard
Deal Outcome Predictor
pre-submission AI probability score, lender match, risk flags, confidence breakdown
Deal Rescue
proactive stalled deal detection and one-tap rescue
Live Deal Score
0-100 fundability that moves as the desk structures the deal (no legacy has this)
Deal Status Tracker
real-time where is my deal
AI Deal Structure
BEST GROSS / BEST APPROVAL / BEST PAYMENT optimizer with lender matching + stip prediction
Deal Submission API
prepare, submit to lenders, track status
Outbound Deal Submission
legacy F&I portals XML v3 + legacy F&I software JSON credit app submission, status tracking, lender mix
Deal Velocity
funnel conversion, stall diagnosis, rep velocity benchmarks, AI insights
Desk Complete
lender routing, deal tracking, submissions, stips
Desk Compliance
real-time rate cap monitor during deal structuring
New-car desking (Item 6)
Desking tool
payment grids + AI deal advice (calculate / ai-advise / vehicle)
legacy desking software Desk
matrix 6×5, 3-pencil, deal DB, lease calc, AI advisor, print worksheet
Floor Payment Calculator
pre-credit-pull payment estimates by tier
Net Deal Position
blended pocket-to-pocket gross (front+reserve+products); advisory solver for back end needed when front is negative
Profit Calculator
max bid based on comps + recon + floor plan (7 hits)
Deal Restructure Engine
DTI/stip/LTV/no-lender decline recovery plays with exact dollar math
Desk Log
Full desking activity and history log — every offer, counter, and pencil pull tracked.
Deal DNA Receipt
AI fingerprint of a deal's structure, generating a permanent audit trail for every desk decision.
Desk Queue
Live queue of every deal waiting to be desked, sorted by priority and age.
Send to F&I
One-tap handoff tool that sends a fully-structured deal from the sales desk to F&I.
Quick Quote
Instant payment quote generator for reps working a customer before the full desk.
Proposal Read Receipts
Tracks the moment a customer opens a deal proposal, so follow-up timing isn't a guess.
F&I
45 capabilities
45
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Buyers guide compliance
FTC Used Car Rule, 20 seeds, print HTML
Chargeback Tracker
backend income log, VSC/GAP cancellations, provider breakdown
F&I Manager
reserve optimizer, product catalog, gross profit, penetration metrics
F&I Compliance Guardrail
menu presentation, ECOA, rate markup, deal jacket, adverse action
F&I Contracts
RISC generation (20 states), warranty/GAP catalog, AI contract text, state compliance
F&I Intelligence
co-signer opportunity scanner + F&I penetration coaching by deal type
F&I Menu
customer presentation sessions and product catalog
F&I Penetration Tracker
manager scorecard, product penetration rates by FICO band, AI product sequencing
F&I Products
gap, warranty, service plans, menus, acceptance tracking
F&I Rate Engine
real provider quotes (JM&A/SafeGuard/EasyCare/NAC/StoneEagle/AAS), compare, enroll, claims
Alternative Lender Auto-Routing
auto-resubmit to backups, condition assessment, approval tracking
Co-Applicant Credit Enhancement
package weak credit with compensating factors, lender routing
Lender Condition Negotiator
assess harsh conditions, counter-offer strategy, auto-route alternatives
Lender Rate Shopping
real-time lender comparison, approval odds, buydown availability, negotiation points
Interactive Menu Presentation
dynamic product recommendations, ROI calculator, deal-specific scenarios
Objection Recovery
analyze customer objections, targeted rebuttals with success probability
Reserve Calculator
optimal reserve within compliance, ethical presentation framework, payment impact
Deal Funding Tracker
stips, lender pipeline, days-to-fund
GAP/VSC Claims & Cancellations
policy tracking, claim filing, prorated refund calculation
Remote F&I
secure deal links, customer e-sign, home delivery scheduling
Reserve Optimizer
max reserve calc by lender/FICO/term, rate cap, payment impact, lender comparison
Stip Dashboard
F&I pending deal tracking with stip status and countdown timers
Stip Mailer
auto-draft customer stip emails, F&I approval queue, one-click send
Stip Manager
countdown timers per deal + automated customer alerts
Stip Email Pipeline
auto-route emailed stips to customer deals, one-tap recall for funding
Stip Pre-Pack
per-lender stip checklist, readiness scoring, hard-stop detection, quick-guide
Stip turnaround timing telemetry
measures lender_submit to stip_cleared time delta, computes p50/p75/p95
Stip Tracker
pending stips with countdown timers, escalation alerts, customer action items (15 hits)
Stip history
FTC Safeguards Rule compliance
Real-time TILA Validator (7 hits)
APR tolerance, finance charge, payment math, disclosure completeness; Reg Z §1026.18/22 compliance
Four Square
Classic 4-square payment/trade/price desking tool, digitized for the modern desk.
Pro Desk
Advanced desking workspace for structuring complex deals fast.
Trade Desk
Dedicated workspace for structuring and negotiating trade-in terms.
Finance Desk
Finance-focused desking view built around rate, term, and lender fit.
Finance Bump Log
Tracks every F&I product bump and upsell attempt, win or lose.
Insurance Portal
GAP and VSC insurance product management from quote to claim.
Lease Calculator
Instant lease payment calculator with residual and money-factor inputs.
Buy vs. Lease Comparison
Side-by-side buy-vs-lease comparison tool for the customer sitting at the desk.
Book Lookup
Quick vehicle book-value lookup without leaving the desking screen.
Finance Grid
Lender rate/term leg sheet showing every program at a glance.
GAP Auto-Flag
Automatically flags every deal eligible for GAP coverage before you ask.
F&I Prep Sheet
Pre-F&I deal prep checklist so nothing's missing when the customer sits down.
Rate Lock Tracker
Tracks every rate-lock expiration window so a deal never funds at the wrong rate.
Funding Countdown
Days-to-funding countdown on every deal, so nothing quietly slips past deadline.
Chargeback Watch
Monitors F&I product chargebacks in real time, before they eat next month's check.
Lender Routing
32 capabilities
Lender Comparison
side-by-side lender scenario comparison — one FICO/down/term input, every lender's terms ranked instantly
Lender Relationship CRM
track lender rep contacts and relationship history — the human side of lending, built into the deal system
Lender Contact Directory
crowd-sourced lender rep directory across your network — always have the right contact on hand
Lender Gateway
unified deal-routing layer to RouteOne, the major lender-submission networks, and direct lender submission — one integration point
Lender Mix Optimizer
AI-recommended reserve mix across your lender panel — see who to lean into before you submit
Approval Probability Ranker
pre-submission lender ranking by FICO/DTI/LTV — know who approves before you burn a hard pull
Credit-Aware Inventory Matching
legacy desking software killer: customer FICO/down → affordability + approval odds + payments
Approval-Fit + Negative-Equity Absorber (legacy desking software-style)
given a lender approval + upside-down trade, find inventory where the structured deal still fits the advance/payment/LTV
Lender Accountability
real-time recourse exposure board + charge-back dispute package assembler
Lender Program-Change Alerts
PTI caps, tier shifts, stip changes surfaced before you submit a dead deal
Lender Config
API credentials, priority ordering, rate sheets, submission rules
Lender Format Monitor
real-time alerts when lenders change required doc formats, title clerk dashboard
Lender Hub
multi-lender submission gateway (legacy F&I portals/legacy F&I software killer)
Lender Intelligence
lender box appetite dashboard, FICO-band compare, routing recs, indirect vs in-house portfolio tracker
Lender Leverage Analysis
aggregate volume by lender, negotiation brief, buyrate improvement opportunity
Live Lender Loop
real submission→decision→funding tracking with closed-loop learning
Lender Matrix
ranked lender options by approval likelihood, rate, payment
Lender Payoff Tracker
payoff sent/received log, overdue alerts, lien release tracking
Rate Sheet Editor
CRUD for lender programs/tiers + live cache reload
AI Reasoning Engine
explains every lender routing decision with scored breakdown + plain-English narrative
Lender outcome tracking
approval rates, days-to-fund, AI routing weights
Lender Scorecard
approval rates, buydown capacity, stip frequency per lender
Lender Strategy
routing, performance, rate caps, buydown negotiation
Lender Submission & Digital Contracting
shotgun submit, decisions, select, deal jacket
Outcome-Linked Learning
Louie learns from every close and loss; rep profiles, pattern extraction, nightly scan
Public outcomes dashboard
feedback loop proof, reweight cadence, moat architecture (no auth)
Predictive Financing
lender fund rate prediction, F&I likelihood, trade-in propensity by YOUR data
Finance Rate Watch
lender rate alerts, history, comparison
Recourse Tracker
Tracks lender recourse exposure across every deal in the portfolio.
Lender Buyback Defense
AI counter-strategy and exposure tracker for fighting lender buyback demands.
Lender Counter Prediction
Predicts the lender's likely counter-offer before you resubmit.
Bank Watch
Lender concentration and performance monitoring for management-level oversight.
Inventory & Pricing
34 capabilities
34
Try →
Aging Alerts
predictive alerts at 60/75/90+ days with pricing recommendations
Allocation Predictor
new car manager forecast by nameplate, OEM history, region scoring, dashboard
Book Values
VIN decode + segment-aware KBB/NADA/Black Book estimates, options adjuster, LTV calculator
Inventory Book-Out
3-book auto valuation, options adjuster, pack+recon all-in cost, underwater/tight/healthy position
Dynamic Pricing Engine
age-band pricing, market position, demand signals, floor plan ROI + Predictive Stocking AI
Factory Order Bank
sold-order pipeline, build status, ETA, allocation conversion
Inventory Optimization
turn analysis, aged units, acquisition scoring, stocking plan
Inventory Alerts
notify salesperson when interested vehicle sells, suggest alternatives
Stock to Fund
scores inventory by lender fundability for the floor’s credit mix (the legacy pricing tool wedge: funded gross, not just days-supply)
New/Used Inventory Mix & Day-Supply Balance
Investment-Grade Scoring (legacy pricing intelligence equivalent)
0-100 money-making score + Platinum/Gold/Silver/Bronze tier + pricing posture per in-stock unit
Live Market Feed
FRED real rates, market comps, demand signals, segment health
Lot Attendant
vehicle condition, recon tasks, inventory movement, dashboard
Lot Attendant Mobile Recon
real-time vehicle condition + photos, offline-first
Market Days Supply (legacy pricing tool core metric)
LIVE MarketCheck active-listing count + avg days-on-market + supply rating/posture per unit; honest unavailable when no
Market Pricing Intelligence
comps simulation, price scoring, aged-unit action plans, price-change audit trail
Market Scan Cache
competitor pricing, market trends, supply days, our position
Predictive Pricing AI
UCM daily pricing: market velocity, days-to-sell, demand signals, accept/reject log
Predictive Stocking
weekly auction buy list with max bids, market signals, sell rate calibration
Recon Tracker
7-step kanban (ARRIVED→LIVE), $30/day floor plan burn
Recon Vendor Cost Workflow
vendor invoices, all-in cost calculation, underwater unit flagging
Recon Estimator
AI condition analysis with cost estimation, timeline, and recommendation (12 hits)
Recon job queue + status
Reconditioning Pipeline
vehicle intake through front-line ready, work orders, bottleneck alerts
Daily Repricing Worklist (legacy pricing tool Provision equivalent)
investment grade + days-on-lot → reprice/hold/wholesale + suggested price, ranked by trapped capital
Stocking Buy List
nightly scoring algorithm, weekly AI narrative, max bids per VIN, market signals
360 Vehicle Merchandising
photo management, AI descriptions, 360 view builder, VDP syndication
Vehicle History Reports
Carfax/AutoCheck adapter, demo VHR generator, red-flag summary for desking
Vehicle Photo Management
upload, AI caption, background removal, VDP syndication (third-party marketplaces/third-party marketplaces/CarGurus)
Vehicle CRUD
Desk Replay
records every pencil sequence from first offer to close; replay any deal to coach managers on where gross was protected or lost
Inventory Dashboard
Top-level inventory KPI dashboard — aging, mix, and turn at a glance.
Reprice Desk
AI-assisted repricing workspace surfacing the next best price move per unit.
Inventory Gravity Model
AI model predicting which units will pull the most demand before you stock them.
Used Car Manager
42 capabilities
42
Try →
Lot Walk
visual, color-coded lot map on your phone — tap for details, swipe to flag for move, long-press for wholesale
Lot Operations
porter queue, title status, and photo alerts in one operational board — know what's blocking sale-readiness
Wholesale Hub
AI-ranked wholesale candidate list — stop guessing which units to cut loose
Wholesale Intelligence
cross-dealer wholesale benchmarking — see what similar units are actually bringing across the network
Live Market Intelligence
live Manheim MMR pricing signals refreshed every 30 minutes — know instantly which units are mispriced
What-If Price Simulator
real-time pricing scenario modeling — see the days-to-sell and gross impact of a markdown before you make it
Acquisition Intelligence
trade equity detection, acquisition scoring, buy criteria
Acquisition CRM
track M&A outreach contacts, status, and pipeline for LouieAuto sale process
Acquisition Log
trade performance tracking, payoff/appraisal logging, gross analysis
Appraiser Accuracy Scorecard + store-calibrated acquisition targets (beats legacy pricing tool generic pricing)
Appraisal Management
legacy pricing tool-style appraisal list, VIN decode, CTM calc, market data
Auction buy/sell management
Auction Acquisition AI Advisor
BID/WATCH/PASS with max bids — smarter than legacy auction-platform dealer tools
Auction market intelligence
Auction Run List Analyzer
GO/MAYBE/PASS verdicts + max bid per VIN
Live Auction Simulcast
bid on live lanes, AI run list scoring, wholesale push to Manheim/ADESA/KBB ICO
Auction Outbound
push units to Manheim OVE/ADESA TradeRev/Copart/IAAI, track listings, results, portal comparison
Dealer Trade Network
partner network, vehicle locate, trade requests, transport, invoicing
KBB ICO
instant cash offer estimator: KBB/NADA/Black Book/MMR breakdown, offer codes, acceptance tracking
Trade-in appraisal workflow
Trade Payoff
live payoff lookup at appraisal (Ally, Cap One, TD, Ford Credit, GM Financial)
UCM Competitive Intelligence
market scanner, state buy list, sourcing channel guide, private listing feed
UCM Floor Plan
units on floor, daily interest, curtailment schedule, cost analysis, aging matrix
UCM Market Intel
MMR/ADESA/OVE/CarGurus/private-party signals
UCM Lot Walk Assistant
morning heat map by urgency tier, floor plan carry cost, price-drop queue, walk session logging
UCM Pricing
market-based pricing, age penalties, velocity optimization
UCM Recon Ledger
per-unit cost tracking (labor/parts/sublet/PDI), queue, over-budget alerts, P&L feed
UCM Stocking
ideal mix, gaps, overstocked, acquisition priority
UCM Title Desk
title pipeline kanban, lien release queue, issue tracking, stats, overdue alerts
UCM Trade Appraisal AI
MMR valuation, condition-adjusted offer range, comps, recon estimate, negotiation coaching
UCM Velocity Intelligence
segment turn history, buy/avoid recommendations, market clock, AI-style stocking insights
Wholesale Hub
Manheim/ADESA/KBB ICO, run list, offer tracking, P&L
Wholesale-vs-retail engine (Item 3)
Wholesale Timer
AI depreciation curves tell when to retail vs auction (CRITICAL)
Appraisal Desk
VIN-to-offer trade appraisal tool built for the used car manager's desk.
Heat Map Cohort View
Inventory aging heat map grouped by cohort, so problem units surface fast.
VinSight Live
Real-time tracking of who's shopping which unit on your inventory pages.
Acquisition Engine
AI-targeted vehicle acquisition engine surfacing what to buy next and why.
Recon Pipeline
Detail → mechanical → photos → ready recon kanban from intake to front-line.
Lot Manager
Physical lot inventory and alerts manager keeping units and locations in sync.
Inventory Bookout
Quick VIN book-out by condition for a fast, on-the-spot valuation.
Auction Calc
Auction buy math calculator running true landed cost before you bid.
CRM & Leads
37 capabilities
37
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Customer Lifecycle Map
every customer's trade-readiness timeline in one view — know who's ready before they shop elsewhere
Lifetime Customers
automatic VIP identification by lifetime purchase value — know who your best customers actually are
Likelihood Heat Map
buy-readiness scored and bucketed HOT to COLD across your entire customer base
Live Equity Check
instant equity position lookup by stock number — know the trade math before the conversation starts
License Scan
OCR driver's license scan auto-creates a CRM contact — the fastest possible greeter-to-lead handoff
Buyer DNA Score
unified 0-100 composite buyer score: credit trajectory, lender fit, payment sensitivity, engagement recency, pipeline mo
Conquest Intel
lease-end/equity/competitor signals, AI talk tracks, campaign management
CRM core
customers, leads, pipeline, sequences, dashboard
Customer 360
unified profile, timeline, equity snapshot, search, notes
Customer Acquisition
trial accounts, demo data seeding, conversion to paid plans
Consumer-facing anonymous deal estimator
white-label deal builder
Unified Customer Hub
single customer store, credit pulls, BHPH linking, inventory matching
Customer Intelligence Layer (CDP read-layer)
unified customer record: deals + service + appointments + signals
Customer Lifecycle Intelligence
ownership cycle, repurchase window, hot-trades list, at-risk detection
Customer Portal
login, vehicles, payments, service booking, documents, messaging
Customer Success Dashboard
lift attribution, peer benchmarks, NRR/churn/health by cohort
Dead Pile Reactivation
90-day unsold scan, equity + inventory match, AI call scripts, hot list
Follow-Up Intelligence
AI-powered follow-up queue (urgent/today/week), ai-suggest, complete, snooze
CRM follow-up intelligence (Item 7)
Lead Attribution
first-touch, multi-touch, channel ROI breakdown
BDC Lead Distribution Engine
bulk assignment, round-robin/capacity/skills-based routing, rep queue, 7 assignment strategies
Lead Fundability
scores CRM prospects by who will actually fund + matches them to fundable inventory (the legacy CRM software wedge: call order
Predictive Lead Scoring
9-signal buyer probability, HOT/WARM/COOL/COLD, BDC call scripts (beats legacy CRM AI add-ons)
Lead Response Timer
inbound leads, response grading (<5min=A), live alerts, today summary
Lead Intake Hub
CarGurus/third-party marketplaces/third-party marketplaces/third-party lead aggregators/FB/Google/OEM/form/phone/chat intake, ADF parse, dedup, auto-assign, timer wire
Lost Deal Recovery
automated 3-touch win-back sequence, recovery tracking
Lost Deal Tracker
log lost deals, reason patterns, follow-up queue, win-back call scripts
Pipeline Intelligence
deal-at-risk scoring, month-end forecast, GSM Monday brief, stage velocity
Pipeline Kanban
visual CRM/deal kanban board, stage velocity, move action
Pipeline Risk Monitor
active deal risk flags, morning brief, by-type tally
Purchase Intent
buyer intake form → Brian notification + buyer confirmation
Referral Engine
deal-close referral ask, unique link tracking, referee convert, leaderboard, rewards
CDP / Unified Shopper Profile
cross-channel activity feed, full profile, smart segments, deal attribution
Unsold Reactivation
90-day dead pile, equity/credit/inventory signals, AI call scripts, hot list
Trade Walk Coach
AI coaches your appraiser live during the walk-around: what to point out, market comps, anchor phrase to set expectations before penciling the trade offer
Customer Temperature
AI Hot/Warm/Cool/Cold scoring on every customer, updated as behavior changes.
Louie's Pipeline
Personal deal pipeline view for reps to track their own open deals.
BDC & Communications
38 capabilities
38
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Lead Intent Scorer
every CRM contact auto-scored 1-100 into HOT/WARM/COOL tiers — work the leads worth working first
Lost Deal Sequence
automated Day 1/3/7 recovery texts for every lost deal — follow-up that happens without a rep remembering
Lost Deal Reactivation
AI-scored re-engagement probability across every dead deal, with the recovery text already written
Appointment Confirmation Bot
booking/day-before/day-of/no-show SMS sequences
Auto-Dialer AI
scheduled outbound power-dialer; builds a call queue from a CDP segment and auto-dials via the voice provider (sim until
BDC Complete
lead intake, campaigns, performance, notifications, recycling
BDC Board
Kanban lead management (New→Contacted→Apt→Deal→Submitted→Funded)
BDC Command Center
appointments, scripts, show tracking, conversion funnel
BDC Auto-Dialer Queue
call queue, power-dial sessions, disposition tracking, campaign management
BDC Script Personalizer
context-aware call/text/email scripts for 7 purposes; credit-tier and objection-aware; performance tracking
BDC Appointment Board
schedule, confirmations, show/no-show tracking
BDC Call Scripts
AI talk tracks, objection handling, call quality scoring
BDC Lead Intelligence
source ROI, conversion funnel, hot lead detection
BDC Lead Queue
incoming leads sorted by priority, auto-assignment, aging
BDC Team Performance
rep stats, leaderboards, conversion rates
Call Coaching
rep score trends, category breakdown, AI coaching brief
Call Intelligence Scoring
BDC rep scorecard, coaching brief, call quality metrics, objection handling
Incoming Call Screen Pop
match caller to customer record, last visit, open deals, appointments (brain gap receptionist 361 hits)
Chat Widget
embeddable AI chat for dealer websites, lead capture, session transcripts, analytics
Comm Setup
dealer guide for connecting real email/SMS providers with Louie AI walkthrough
Conversation Intelligence
call transcription, sentiment, objection scoring, manager brief
Email Sending System
immediate/scheduled sends, webhook tracking, open/click events
Web Push notification subscriptions and morning brief
Phone Receptionist AI
inbound call analysis, dept routing, voicemail triage, call log, callback scripts
SMS AI
two-way conversation engine, inbound/outbound, TCPA compliant, lead capture
Talk Track Generator
extract winning objection handlers from YOUR closed calls
TCPA Compliance Center
consent ledger, opt-out processing, DNC list, audit log, batch check ($1,500/violation)
Team Messaging
internal quick comms (sales/desk/F&I)
Video Follow-Up
AI personalized video scripts, queue management, HeyGen/Synthesia integration
Personalized Video Messaging
BDC/sales video queue, AI scripts, send tracking, engagement metrics
AI voice outbound
Twilio Voice + Louie TwiML + call coaching
Voice Agent
owned AI receptionist + outbound BDC (Louie Voice); orchestrates existing provider send-layer, simulated until Twili
BDC Fire Squad
Rapid-response team view that swarms hot leads the instant they heat up.
BDC Scorecard
SLA and performance scorecard grading every BDC rep against response-time targets.
Activity Board
Team activity and call-volume tracking board, live across the whole BDC.
Connect / Messaging
Unified messaging panel bringing every SMS, email, and chat thread into one view.
90-Day Ghost Follow-Up
Automated re-engagement sequence targeting leads that went dark 85-91 days ago.
SMS Inbox
Two-panel SMS inbox with quick-reply templates for high-volume BDC texting.
Marketing & Ads
32 capabilities
32
Try →
Lead Source ROI Calculator
true cost-per-deal by lead source — know which spend actually closes, not just which generates clicks
Lead Source P&L
true gross after acquisition cost, by source — the number your ad rep never shows you
Listing Sync
one vehicle description, synced to every listing platform automatically — no re-typing the same unit six times
Louie Creative
AI-generated ad copy and creative briefs — a built-in copywriter that knows your actual inventory
Ad Intelligence
lookalike export, source attribution, zip heatmap, spend ROI (beats legacy ad-intelligence tools)
Ad Push
Google/Facebook Ads campaign push, AI copy generation, performance tracking
Ad Source Survey
post-delivery attribution survey, source breakdown, NPS, cost-per-customer ROI
Ad Engine
owned Google Ads / Meta ad-spend built from LIVE inventory + real CDP audiences; honest dry-run until provider keys are
Campaign Blaster
SMS/Email bulk outreach + scheduling + engagement tracking
CDP (legacy AI vendor/legacy DMS equivalent)
predictive lifetime value, cross-source identity resolution, lead-source attribution
Digital Retailing
customer payment builder, trade estimate, soft-pull pre-qual, deal share token
FB Marketplace Lister
generate, post, and track Facebook Marketplace vehicle listings
Geo-fence builder (radius/polygon/ZIP ad targeting)
Landing Page Builder
dealers create custom lead-capture pages with form builder
Marketing Manager Complete
campaigns, channels, lead sources, ROI, market segments
Marketing AI Agent
segments customers, generates Claude copy (SMS/email/talk track), queues campaigns nightly
Marketing Analytics
ROI tracking, campaign performance, conversion metrics
Marketing Attribution
source ROI, cost-per-deal, funded-deal tracking, cut/scale recommendations
Creative Asset Manager
brand kit, templates, stock library, guidelines
Marketing Automation
workflows, triggers, sequences, multi-step campaigns
Budget Allocator
channel allocation, ROI simulation, spend optimization
Content Calendar
multi-channel scheduling, coordination, publishing
Reputation Management
review ingestion, AI response drafts, CSI flags, sentiment trend, competitor bench
Review Request Automation
post-delivery Day 3/7/14 sequence, Google review queue, templates
Social media queue + posting
Social Signal Intelligence
brand sentiment, trending models, buzz alerts
VDP Syndication
push to Craigslist, Facebook Marketplace, OfferUp, and CarGurus; real-time listing sync, platform credentials
Website Builder
dealer public site config, lead management, setup guide
No-Show Score
every appointment gets a 0-100 risk score before they arrive; high-risk appointments trigger an automatic confirmation text from Louie
Campaign Center
Central hub for building, launching, and tracking every outbound campaign.
Media Studio
Content, photo, and video creation studio for store-branded marketing assets.
Market Pulse
Live market intelligence score gauging local demand and competitive pressure.
Service Drive & Fixed Ops
46 capabilities
46
Try →
Warranty Alerts
live NHTSA TSB and OEM reimbursement scanning on every open RO — money left on the table, found automatically
Recall Commander
live NHTSA recall data matched against your actual VINs in stock
Brake Wear Predictor
VIN+mileage pad/rotor life prediction, urgency queue, service advisor upsell timing
CSI Tracker
OEM scores, Google reviews, at-risk alerts
CSI Risk Queue
unresolved flags, recovery actions, overdue alerts, resolution tracking
CSI Survey Automation
post-sale/service surveys, NPS, low-score follow-up alerts
Digital Vehicle Inspection (DVI)
create, multi-point tracking, send to customer, approval capture (brain gap service_advisor 541 hits)
Fixed Ops Intelligence
service absorption rate, technician scorecard, RO analysis, overhead config
Fixed-Ops AI agents (cloud DMS providers Service AI / legacy DMS RO projections)
AI multi-point inspection, advisor recommendation generation, month-end RO revenue projection
Fixed-Ops Month-End Pace
MTD gross vs goal, EOM projection, at-risk $
Loaner Vehicle Management
fleet status, checkout/checkin, OEM reimbursement, utilization
Video MPI
inspection board, item grading, customer approval link
Open Recall VIN Lookup
NHTSA API, trade-in + service integration, batch inventory scan
Recall at Point of Sale
active recall surfacing during deal structure, auto-generated disclosure
NHTSA recall tracking + alerts
Service department (ROs, scheduling)
Service Advisor
RO board, equity pops, CSI risk flags, scorecard, approval queue
Service Advisor Coach
per-advisor scorecard, declined-service queue, AI coaching, mileage intervals
Service Drive Conversion AI
inventory matching, opener, probability scoring (beats legacy service-retention platform passive flag)
Declined Service Upsell
equity alerts from declined RO recommendations
Service Equity Alerts
nightly scan for positive-equity customers during RO, salesperson alert with talk track
Service Finance
equity + payment calculator for service lane conquest
Service Workflow Hub
parts/loaner bridge, RO workflow alerts, customer notification, advisor war room
Service Manager
WO management, CSI, technician dispatch, equity alerts
AI Service Advisor Menu
AI write-up upsell, maintenance schedule, objection coaching
Service Ops
loaners, appointments, MPI inspections
Service Drive Trade Pop
equity check, today\
Service RO Manager
repair orders, advisor board, line items, waiting alerts
Service Drive RO Manager
RO kanban, tech board, write-up, labor/parts lines
Service-to-Sales Pipeline
RO close triggers, equity checks, inventory matching
Service Valet
pickup/delivery scheduling, driver board, trip tracking, customer notifications
Tech Support Agent
AI diagnosis, self-check, FAQ, ticket system
Tech Advisor
Ollama-powered support chat with full knowledge base
Tech Dispatch Board
real-time RO assignment, status tracking, shop capacity, customer notify
Technician Mobile App
work orders, labor logging, parts lookup, photo upload, offline sync (own prefix; /api/technician is technician-complete
Technician Productivity
efficiency scoring, comebacks, warranty claims, AI coaching
Technician Complete
work orders, schedule, parts usage, quality, performance, feedback
Service Lane
Full RO board with built-in appointment booking, one screen for the whole lane.
Tech Mode
Technician dispatch view showing every assigned RO and its current stage.
Service Intelligence
AI analytics across the service department — absorption, pace, and advisor trends.
Tech Scorecard
Per-technician performance scorecard tracking efficiency, comebacks, and quality.
Customer Check-In
Guided service customer check-in flow from arrival to write-up.
Tech Scoreboard
Live technician leaderboard ranking efficiency and productivity across the shop.
Recon GPS
Step-by-step location and status tracking for every unit moving through recon.
Write Ticket
Fast RO write-up tool built for the service drive, not a legacy terminal.
Connected Vehicle Hub
Telematics and connected-car data hub feeding service and sales alike.
Parts Department
13 capabilities
13
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Accessory Menu
dealer-installed accessories, F&I income tracking
Accessories at delivery
catalog, deal add-ons, install tracking
Parts Manager Complete
inventory, orders, suppliers, usage tracking, performance
Parts AI
auto-suggestion for ROs, core exchange, RMA workflow, vendor pricing comparison
Parts Counter Person
part lookup, RO requests queue, incoming POs, inventory bin locations
Parts Department
inventory, orders, sales, returns, vendor mgmt, analytics
Parts inventory + ordering (legacy stub)
Parts Manager
inventory overview, top movers, special orders, returns queue, reorder alerts, gross breakdown
Parts Obsolescence Audit + Warranty-Eligibility Lookup
Parts Manager Supplier Ordering
PO generation, delivery tracking, low-stock forecasting
Parts Pre-Pull
RO-triggered pick list with bin locations, on-hand check, alt suggestions, counter-staff queue
Parts Wholesale
body-shop accounts, tier pricing, quote→order, margin
Tool Tracker
tech tool inventory, lend/return log, damage reports, insurance-ready packet generation
BHPH & Secondary Finance
28 capabilities
28
Try →
Subprime Payment Waterfall
AI finds a funding path for hard-credit deals — FICO, income, and collateral run through every applicable program
Bad Credit Wave
subprime pipeline board: queue, callbacks, stips, inventory match link
Bankruptcy Leads
fresh BK targeting + outreach automation
BHPH 1099-C
Cancellation of Debt at charge-off (IRC §6050P), eligibility list, IRS form generation
BHPH Accounts
account ledger, payment scheduling, payoff quotes, portfolio summary
BHPH ACH Recurring
autopay enrollment, recurring processing, NACHA trace, R-code failure handling
BHPH Collections
past-due queue, escalation, AI call scripts, promise-to-pay tracking
BHPH Compliance Workflows
Metro 2 dispute management (e-OSCAR 30-day response) + Payment Arrangement Engine (FDCPA-compliant promise-to-pay)
BHPH Down Payments
deferred/split down tracking, installment scheduling, state limits
BHPH Field Ops
GPS compliance enforcement (state-specific blocking + notice generation) + repo intelligence (risk scoring, intervention
BHPH GPS/Starter Interrupt
Spireon/PassTime/Ituran/CalAmp abstraction, sim mode, state compliance
BHPH Inventory Scoring
deal-ready grade, age/miles/recon/GPS scoring, deal structure suggestion
BHPH Late Fee Automation
state-specific rules, auto-post at grace+1, waive workflow, GL entry
BHPH Metro 2
credit bureau tradeline reporting, fixed-width file generation, bureau submission
BHPH Customer Payment Portal
consumer-facing account lookup, ACH payment, SMS opt-out
BHPH Payments
payment collection, receipts, simple interest, late fees, void
BHPH Portfolio Analytics
delinquency, ADP, charge-off, yield, performance
BHPH Repo Management
repo orders, 13-state rules, condition reports, deficiency calc
BHPH Risk Scorecard
dealer finance KPI dashboard, cohort analysis, covenant tracking, bank reporting
BHPH Underwriting Calculator
PTI/LTV guardrails, state APR caps, store charge-off benchmarks, AI approval
BHPH Underwriting Engine
state-law deal structuring + vehicle auction buy/pass analysis
Predictive Collections AI (2 hits)
predicts payment cure vs repo with risk scoring
BK Attorney Program
attorney contact tracker, referral stats, letter generator
Collections Automation
FDCPA-compliant AI scripts, payment arrangements, Twilio batch outreach, recovery tracking
Financial Hardship Tracker
hardship case management, payment deferral/extension/BK routing, collections bridge
Loss Mitigation Engine
predictive default scoring, GPS triggers, automated outreach, risk dashboard
Automated Payment Reminder Sequences
T-5 through T+14, SMS/IVR/call, TCPA-compliant
FPD Risk Check
First-payment-default risk check flagging shaky BHPH deals before you book them.
Credit & Fraud
24 capabilities
24
Try →
Soft pull + credit bridge (legacy F&I portals/legacy F&I software)
In-Store Credit Application
tablet intake to legacy F&I portals/legacy F&I software packet; SSN stored masked (last 4 only)
Credit Applications
deal-desk credit app queue, status, lender decisions
Credit Coach
score simulator, lender match, FICO education
Credit Coach Re-Pull Loop
declined customer re-pull cadence, tier-crossing alerts, BDC hot-list
Credit Pull Consent
FCRA permissible purpose, e-sign, PDF, bureau pull logging
Credit Intelligence
credit app parser, FICO pattern analytics, bureau reads, subprime lender recommendations
Credit Monitoring
tracks customer credit changes between pre-approval and funding
Credit Pattern Intelligence
lender matrix, trajectory cohorts, opportunity scoring, velocity cliffs, AI insights
Credit Portal
customer self-service credit app, soft pull, decision status
Credit Pre-Approval
instant subprime lender matching for buyers (6 hits)
Credit Soft-Pull Pre-Screen
FCRA-compliant soft pulls, batch equity mining, consent management
Credit Progress Portal
dealer generates shareable token link; customer sees score track, coaching checklist, lenders unlocked
Credit Repair Toolkit
dispute letters, pay-for-delete, goodwill, FDCPA, BK analyzer, secured cards, freeze guide
DL Capture
salesperson uploads front/back DL photos; stored in deal jacket by deal number
Document Vision
upload paystub/DL/insurance/bank-stmt images; AI extracts fields + fraud signals
Fraud intelligence
composite score, paystub math, 6-scheme pattern library
Identity Verification & Red Flags Rule
FTC 26-flag scan, ID document check, clearance workflow
iSoftPull Credit Bureau
soft pull integrations, bureau result storage, history
OFAC & Red Flag Screener
FTC Red Flag Rule compliance, identity screening, audit trail
Skip trace search (collections)
Consumer Soft Pull Prequal
form submit, tier result, lender match, dealer admin stats
Co-Buyer Propensity
AI scoring of how likely a co-signer is to push a marginal deal to approval.
Fraud Fingerprint
Cross-deal fraud pattern fingerprinting that flags repeat bad actors.
Compliance & Legal
20 capabilities
20
Try →
Audit log viewer
Compliance assistant (Item 10)
Compliance Checker
real-time rate markup verification (state usury limits)
Compliance Suite
CARS Rule 16 CFR Part 463, TILA ad checker, TCPA/DNC consent + opt-out ledger
Real-time Disclosure Monitor (2 hits)
flags missing required disclosures before funding
Employment Verification API (3 hits)
instant employment and income verification
Income Verification Tracker (1 hit)
tracks and flags incomplete income documentation
Real-time Compliance Checker (9 hits)
flags rate markups exceeding state limits before contract printing
Disclosure Tracking System
compliance log for all required disclosures (TILA, GLBA, RISC), deal audit pull
Deal Disclosure Generator
Offering Price (§463.4), Add-Ons (§463.5), TILA Reg Z, GLBA Privacy, Spot Delivery, Arbitration
Fair Lending Monitor
real-time F&I markup disparate impact analysis, CFPB exam prep, rep-level patterns
FTC Safeguards Rule (16 CFR §314)
9-element compliance tracker, risk assessment, staff training log, service provider oversight, board report
Legal & Regulatory Response
BBB/AG/CFPB/FTC/DMV complaint tracking, deadline alerts, AI draft responses, audit trail
Security log + audit trail
Security Agent
FTC Safeguards compliance, Red Flags Rule alerts, deal anomaly detection, access audit log
Service-to-Sales Bridge
flags service drive customers whose repair estimate exceeds $800 and who have enough equity to trade; turns your service lane into a sales floor
Compliance Dashboard
Top-level compliance status dashboard rolling up every open risk in one view.
Adverse Action Letter
Auto-generates compliant adverse-action letters the moment credit is denied.
IRS Form 8300 Cash Filing Tracker
Tracks and files cash-transaction reports required by IRS Form 8300.
WISP Builder
Written information security plan builder, generated and kept audit-ready.
Accounting & Payroll
13 capabilities
13
Try →
Accounting Complete
P&L, payroll, AR/AP, GL, reconciliation, statements
Accounting & GL
chart of accounts, journal entries, trial balance, P&L, balance sheet, bank reconciliation
Financial Statements
P&L, balance sheet, cash flow, trial balance
AP/AR Automation
vendor invoices, payment runs, AR collections, aging, cash flow
Commission & Payroll Calculator
plans, records, leaderboard, chargebacks
Floor Plan Management
dealer inventory financing, draw tracking, curtailments, bank reconciliation, aging alerts
Floorplan financing tracker
Group P&L
multi-store profitability, store breakdown, margin analysis
Payroll summary
Payroll ACH
NACHA ACH file generator for direct deposit, validate, demo format
Daily Profit Dashboard
real-time gross, MTD goals, salesperson leaderboard
Unit Financials
all-in cost per unit: floor plan + insurance + opportunity + pack, aging alerts
What I Earned
Personal earnings and commission view for every rep, self-service.
HR, People & Training
22 capabilities
22
Try →
Rep DNA
enter a rep's name, pull their full behavioral coaching profile — know what makes your best closer different
Rep Fatigue Index
a burnout-prevention radar — sometimes a day off is worth more than a day on, and now you'll know when
Rep Onboarding
a 30-day certified new-hire milestone track — turnover-proof onboarding, not tribal knowledge
Rookie Radar
coaching alerts when rep activity drops — catch a slump before it becomes a quarter
Louie's Recruiting Engine
AI-driven hiring timing and ideal-candidate profile, learned from your own top performers
Applicant Tracking System
job postings, pipeline, AI resume scoring, offers, onboarding
Employee LMS
deal training, compliance certs, Red Flag/TCPA tracking, leaderboard
HR Manager
employees, payroll config, performance, workforce analytics, attendance
HR Compliance Cases
employee-relations investigations w/ timestamped documentation
HR Pay-Plan Disputes
claimed vs system pay, variance, resolution workflow
Office Manager / Controller
P&L, deal log, AP/AR, bank reconciliation, MTD summary
Performance Management
reviews, goals, coaching sessions, recognition, AI action plans
Succession Planning
bench depth, departure risk, knowledge owners, ready-now status for all critical seats
Time & Attendance
clock in/out, PTO, schedules, overtime alerts, payroll export
Training Export
intelligence_log → JSONL fine-tune pairs, quality report, outcome tagging
Workforce Analytics
attrition risk flags, performance trends, technician turnover early warning
Cashflow 30/60/90
real-time cash position forecast based on floor plan, funding pipeline, and payoffs due; tells the owner exactly where the store's money will be in 30, 60, and 90 days
People Dashboard
Coaching scores and team leaderboard rolled into one people-management view.
Rep Offboarding
Rep departure and knowledge-transfer checklist so nothing walks out the door with them.
Staffing Board
Staffing levels and coverage board across every shift and department.
Team Poll
Quick team pulse-check polling tool for a fast read on morale.
Rookie Radar
Early-warning tracker flagging new-rep performance before it becomes a retention problem.
Warranty & Title
16 capabilities
16
Try →
Dealer agreement intake
AI plain-English contract review
Document upload + storage
Digital Document Management (2 hits)
cloud storage with audit trail for signatures/disclosures
eContracting
paperless F&I signing, SMS/email delivery, digital signature, 30-day stats
eSign
create signing requests, canvas signature capture, audit certificates, document status
Lien Tracker
real-time payoff status, lien release progress, automated deadline alerts (18 hits)
Title Clerk / DMV
title pipeline, stage tracking, DMV deadlines, lien release, out-of-state
Title Exceptions + Funded-Deal Reconciliation
DMV kickback queue, outstanding title/lien work
Title & Lien Tracker
every title through every stage, lien release, alerts
Title Tracker
trade-in/purchase/sold/to-send/out-of-state titles, overdue alerts, one-click actions
Title Workflow Tracker (1 hit)
automates title tracking from funding to DMV receipt
Warranty Auto-Submit
OEM claim formatting, submission simulation, aging alerts, payment tracking
Warranty Admin
OEM audit-package export, claim chargeback disputes, tech-doc review
Warranty/VSC Registration
register sold products to provider, track pending vs confirmed
We-Owe Board
customer promises tracked, printable forms, accounting ledger
Title Queue
DMS-imported title management queue tracking every title from deal to release.
Reporting & Analytics
34 capabilities
34
Try →
Weekly Digest
automated Monday-morning performance email — leads, deals, gross, and one AI insight, no login required
Sunday Night Brief
a week-in-review brief every Sunday night — know Monday's priorities before Monday starts
CSI Survey Tracker
OEM CSI compliance tracking built in — no separate survey platform required
Analytics dashboard (traffic, conversions)
Industry benchmarking (Item 13)
Daily Traffic
showroom visits, walk-ins, conversion tracking, peak hours
Dealer Scorecard
industry benchmarking vs NADA/NIADA 2025, 6-month trend, AI opportunity analysis
Floor Traffic Log
walk-in up log, outcome tracking, hourly heatmap, salesperson closing rate
GM/Owner Enhancements
owner brief, scorecard, market intelligence
GM Performance Predictor
predicts performance failures 90 days early, identifies risk factors, intervention recommendations
Goal Tracker (store/rep goals + progress)
Dealer health score (Item 9)
Salesperson Leaderboards
Live Performance
real-time metrics updating as deals close
Manager KPI Dashboard
penetration, leaderboards, deal health, lender performance
Metrics API
Cohort retention, NRR, feature adoption, deal volume, revenue per dealer
Owner\
PVR Causal Attribution
cross-store PVR gap with AI routing compliance causality, not just correlation
Generate printable HTML report from chat content
Reporting Suite
MTD/YTD recap, salesperson/F&I rankings, wholesale P&L, money losers, bad trades, health score
Sales Contest Leaderboard
contests, standings, spiff board
Sales Meeting Autopilot
full agenda in 3 seconds: MTD pace, hot buyers, stalls, aged inventory, rep coaching, BDC, credit radar
Store Performance
MTD KPIs by location, goal attainment, peer comparison
Weekly Automated Report
EOP summary, trends, team performance, highlights
ROI Dashboard
AI workforce ROI dashboard showing what every AI agent actually returns.
MI Dashboard
Management information dashboard rolling up every department's key numbers.
PVR Tracker
Multi-store F&I PVR comparison tracker ranking every rooftop side by side.
Sales Funnel
Full lead-to-close funnel report showing exactly where deals fall out.
Rep Leaderboard
Full sales rep rankings across every measured performance category.
Performance Hub
Multi-tab performance analytics spanning overview, gross, stores, inventory, and pipeline.
30-Second Dealer
30-second executive snapshot of the whole store for a GM on the move.
Louie's Tower
Live GM scorecard with push-mode alerts and a plain-language weather signal on the store.
Cockpit 2.0 TV Wall
TV wallboard dashboard with auto-cycle mode for the showroom or back office.
Industry News
Curated industry news feed keeping the GM current without the scrolling.
Integrations & DMS
27 capabilities
27
Try →
CSV Data Import
inventory, customers, leads, deals; auto column mapping; DMS export compatible; import history
Cutover Tools
safe migration from legacy CRM/legacy DMS with 7-day rollback window
Data Export
complete portability (JSON, CSV, SQL, encrypted)
DMS integration stats
DMS Migration Engine
migrate from legacy DMS/legacy F&I software without data loss
DMS Core
Standalone dealership management system (inventory, deals, customers, documents)
DMS Health Monitoring
sync stats, credential validation, error tracking, circuit breaker status
DMS OAuth
legacy DMS/cloud DMS/legacy CRM/F&I portal OAuth flows + credential management
Electron Licensing
desktop app license validation, activate, purchase history
Electronic Lien & Title (ELT)
title pipeline kanban, ELT submissions, lien release queue, compliance alerts
Data export (CSV, PDF)
Universal CSV ingest + Louie briefing
Install experience
download manifest, license lookup, heartbeats, update check
Integration Setup
legacy F&I portals, legacy F&I software, FRED, SMS, third-party marketplaces API configuration
Integrations Matrix
detailed config for all platforms
legacy CRM software
CRM activity, compliance tasks, lead management
legacy desking software Integration
CRM sync, lead history, call logs
legacy F&I portals
credit app submission gateway, approval tracking, lender decisions
legacy pricing tool Intelligence
market pricing, demand, days-supply by segment
legacy CRM software
lead marketplace, vehicle matching, lead scores
Mobile API
dashboard, deal, alerts, leaderboard, hot inventory, quick-note
Mobile Finance Approval
salesperson deal request + desk decision + status on phone while on lot
Mobile Payment Calculator
on-lot financing scenarios (6 hits)
Webhook Receiver
inbound events from Twilio, legacy F&I portals, legacy F&I software → EventBus
Legacy DMS Export
Exports deals directly to your legacy DMS, no manual re-keying required.
2025 Historical Import
Historical data import tool bringing prior-year records straight into Louie.
System Health
Monitors every scheduled agent and DMS sync job, flagging failures before you notice.
Multi-Rooftop & Dealer Group
10 capabilities
10
Try →
Intelligence Network Leaderboard
see exactly where your store ranks against the network — top 60%, bottom 20%, no guessing
Live Cross-Dealer Learning Feed
real-time signals from across the Louie network — "Ally up 6 points on 620-660 FICO right now" — intelligence no single store could generate alone
Dealer Principal
morning briefing, KPIs, store health score, staff performance, quick actions
Fleet Manager
23 commercial accounts, active quotes, delivery pipeline, account management, upfit coordination
Group Dashboard rollup/alerts/trends
financial shape the dashboard renders (was shadowed by groupRollup per_store shape)
Inter-Store Transfer Intelligence
demand signal arbitrage across rooftops, net benefit ranking
Multi-Rooftop Dashboard
consolidated P&L, inventory, floor plan, covenant analysis across all stores
Multi-Rooftop Store Management
list, create, update, per-store stats
Goals & Targets
Multi-rooftop goal setting with AI-suggested targets by store and rep.
Store Manager
Multi-store management settings for owners running more than one rooftop.
Platform & Configuration
140 capabilities
140
Try →
Role Center
21 role-based views — the entire interface reconfigures for who's logged in, enterprise RBAC with real interface intelligence
Workflow Automation Builder
a no-code IF/THEN rule builder — "unit hits day X, reprice and queue for approval" — automation without a separate subscription
Mobile Rep App
a full PWA — license scan, stip upload, chat with Louie, deal status, all from a phone, no app store required
Autonomous Actions
queue/approve/reject/history/settings
Admin Dashboard
users, config, DMS, security, audit, webhooks, backup
Admin Installs
heartbeat-driven install monitoring dashboard
AI routing hub (multi-model)
Dealer AI provider config (multi-provider router)
System alerts + notifications
New-car allocations kanban (Item 5)
Ask Louie (equivalent to the leading DMS AI assistants)
natural-language question over all dealer data → answer + chart, via safe read-only text-to-SQL
Authentication (login, register, tokens)
Auto History Alert
VIN scanner for accident/flood/title branding (CRITICAL)
Encrypted at-rest backups
SQLite online backup + streaming AES-256-GCM, run/list/restore/recovery-key; nightly cron; verified sha256 + integrity_c
Checkout
Stripe-hosted checkout, license issuance, webhook handler
Live Sales Coach
ai-coach (AirPod whisper), pre-read, OCEAN profile, VIN decode
Comp Analysis
live competitor inventory with photos, pricing, days listed (6 hits)
Weekly Competitive Intelligence Brief
WoW delta, AI brief, price actions (beats legacy competitive-intelligence tool static reports)
Competitive Intel
local competitor pricing vs our lot, AI pricing analysis
Competitor pricing + position
Competitor Pricing Feed
live market intel with sales counter-points (10 hits)
Personal Concierge
My Day overview, task manager, reminders, NL chat for Brian and desk managers
White-label config (Item 8)
Consumer Deal Portal
inventory browse, online deal start, trade estimate, financing pre-qual, reserve
Contact form handler
Customer co-pilot
dealer-facing AI that pre-qualifies
Cost of Sale Board
true net per unit, all cost components, deal-level P&L
CPO Manager
eligibility, inspection, certify, audit pack (5 programs)
Custom Forms Library
upload dealer forms (buyer\
Customer management
Dashboard aggregates
Role-Based Dashboards
manager, salesperson, GM, compliance views with KPIs
Dealer config
fees/taxes, F&I catalog, lender terms, ZIP tax lookup
Dealer Setup Wizard
first-run onboarding, state licensing guide, readiness checklist, startup cost estimator
Dealer Stage
progressive unlock detection, fn lock map, stage progression
Cash Flow Forecaster (1 hit)
projects cash runway based on inventory and operating costs
Real-time Payoff Verification (4 hits)
instant payoff lookup at appraisal time
Multi-rooftop dealership config
Deal flow pipeline (AI-assisted)
Deal CRUD + status tracking
Pre-Delivery Checklist
Delivery Checklist
10-point pre-delivery walk, manager sign-off, timestamped to deal jacket
Demo call/text me
public, rate-limited; dealer enters own cell, Louie texts+calls live (sim until Twilio connected)
Demo Alert System (3 hits)
alerts at 4K/5.5K miles, depreciation tracking, holdback countdown
Digital Retail
online deal starts, payment calc, trade estimate, soft pull, reserve, leads
Download & visitor location tracking (capture beacon + owner-board intel)
DMV Title Submission
20-state packet generator, e-title queue, status tracking, overdue alerts
Download Delivery
token-gated installer links for post-purchase desktop download
Employment Verification
risk scoring, income flags, required stips, desk manager stats
Equity Mining
payoff vs trade value, hot/warm leads, contact logging
Equity Radar
proactive equity scan across entire customer base, hot list, rep assignments, personalized talk tracks
EV Sales Intelligence
federal/state incentives, objection handling, buyer briefs (beats legacy EV-incentive tools)
Dealer-specific training examples + context export
First-Run Setup
checklist status, store profile, lenders, email, backup, team onboarding
Floor Huddle
floor manager 15-second scan: rep stages, manager T.O. queue, idle alerts, pace tracker
Gross forecasting (linear regression)
Forms Library
FTC Buyers Guide, Odometer, RISC, 8300, Bill of Sale, Privacy Notice, Red Flag; 50-state DMV catalog; deal jacket PDF
Fresh Start Leads
post-BK targeting with discharge date and conversion tracking
Hold Check Register
check hold tracking, deposit alerts, NSF management, deal jacket integration
OEM Incentive Tracker
rebates, dealer cash, conquest, loyalty, APR subvention, lease support
Innovation Agent System
competitive intel, build queue, industry trends, self-audit
Internet Manager
lead queue, source ROI, response times, funnel, team scorecard
IT Director
module health (154 tools), DMS connection, user management, data security, API integrations, usage analytics
Physical Key Management
key log, test drive tracking, missing key alerts
Key Management
board locations, missing key alerts, check-out log
Lease-return pipeline (Item 4)
Lender Routing + Scorecard
Multi-lender API Integration (1 hit)
electronic lien release to major lenders
Demo/Live mode gate
instance mode (demo vs real data) + license-key activation
Licensing & Payment
12-month 0% financing, kill switch on overdue payments, Stripe integration
Real-time Alerts
deals at risk, reps struggling, forecast changes
Call Coaching Center
listen to calls, give feedback
Pipeline Health Monitor
deals by stage, at-risk detection
Rep Performance Drill-down
deep dive any rep\
Sales Manager Team Dashboard
all reps metrics at a glance
Live Market Intelligence
real-time MMR + competitor pricing, fleet kill list, price-to-market alerts
Market Signals
competitor pricing, market trends, pricing anomalies
Multi-Factor Authentication
TOTP (RFC 6238) enrollment, verify, validate, backup codes; backs the Safeguards Rule access-control / MFA requirement
Module Preferences
enable/disable modules per dealer
Customer Notifications
approval, appointment reminders, delivery prep
Objection Handler
AI-powered responses for common sales objections
OEM Franchise Reporting
monthly Ford/GM/Toyota/Honda/Chrysler submissions, scorecard, due-date tracker
OEM Incentive Tracker (alias)
OEM Programs
manufacturer captive finance rate specials (Ford, Toyota, Honda, Chrysler, Hyundai, Nissan, Subaru)
OEM Rebate/Incentive Stacking Optimizer
stack manufacturer rebates, conquest cash, APR sub, dealer cash for max savings
Dealer Onboarding
AI-guided build from zero to operational
Payment Calculator
instant payment quotes with alternatives (36/48/60/72 mo)
Payment Range
pre-credit-pull payment estimates by A/B/C/D tier
PDF Generation
deal jackets (buyer\
Post-Onboarding Workflow Tracker
for dealers who finished setup; 90-day adoption checklist, step completion, migration guides, dashboard. Pre-onboarding
Predictive Engine
traffic forecast, close probability, month-end projection
Pre-Qualify
soft pull phone pre-qual (no credit score impact)
Price Rules
dealer aging-band rules, floor protection, preview affected units
Provider Config
SMS/voice credentials, sim mode, test send, Louie setup chat
Digital Retail Public Widget
no-auth inventory, payment calc, trade estimate, soft pull, F&I products, reserve (embeddable)
Service Scheduler Public
browse available slots, book appointment, confirm/cancel with token
Recall Mass Scanner
batch inventory + single VIN + service drive
Rep Intelligence
per-rep AI profiling and coaching personalization
Repo Disposition Engine
auction vs retail decision, recon workflow, deficiency tracking, net recovery analytics
Role Agents
Service Advisor, Title, Lot Velocity, Deal Desk, P&L, HR Risk, Parts, Auction Intelligence
Sales Manager
dashboard, call coaching, pipeline, objection handler
50-State Sales Tax Engine
per-state base + local rates, trade-in credit + doc-fee taxability rules, deal tax calculator
Salesperson Complete
dashboard, leads, pipeline, activity, talk tracks, performance
Salesperson Dashboard
real-time pipeline + today\
Employee Schedule & Labor
shifts, clock in/out, tech flat-rate tracker
Secondary Finance Intelligence
BK market signal, unit-to-buyer match, lender pulse, Fresh Start pipeline, deal scoring, second-chance calc
Secondary Finance Accounts
customer detail, payment history, payoff
Secondary Finance Analytics
default rates, yield, aging, profitability
Secondary Finance Collections
past-due queue, escalation, recovery outcomes
Secondary Finance Portfolio
accounts, delinquency, yield, risk tiers
Secondary Finance Underwriting
credit scoring, approval decisions, risk matrix
Dealer settings CRUD
Secondary Finance Complete
lender matrix, deal routing, restructure plays, knowledge base, stip priority, income analysis
Customer Storefront
public inventory, F&I menu, trade estimate, credit app, reserve
Dealer self-serve signup
OTP email verify + trial activation
Simulation Control
stats, patterns, knowledge, run deals through the AI brain
Sold Inventory
closed deal repository with margin, lender, APR, F&I tracking
Stair-step bonus programs
Window Sticker & Buyers Guide
printable vehicle sheet, FTC buyers guide
Vehicle Stickers
window stickers, FTC Buyers Guide generator, lot compliance
Submission Log
audit trail of every lender submission + decision + stips
Technician Efficiency Board
store-wide real-time tech status, efficiency %, flagged vs. actual hours (brain gap service_manager 541 hits)
cloud DMS providers Killer
competitive comparison, ROI calc, DMS migration importer
Template Manager
SMS/email/document templates with variable substitution
Test Drive Log
VIN/stock out & back, DL-verified, salesperson, duration, active-on-lot board
Text-to-Pay RO
send payment links from service ROs, status tracking, payment log
UC Money Machine
used car dept dashboard, FTC Buyers Guide manager form, state forms library, advertising compliance
User management (staff, roles)
API v2 endpoints
Vehicle valuations (book values)
Velocity Pricing
per-unit price history, staleness score, market delta, 1-click reprice
Vendor Manager
contracts, renewals, monthly spend tracking
NHTSA VIN decode, recalls, NCAP safety ratings
Trade-in photo AI appraisal (Claude vision)
Watch Alerts
knock-knock agent for aging inventory, recon drag, equity opportunities
Web Checkout
Stripe sessions, webhook, license provisioning, Resend delivery
Car Guy
alias (task-spec path + external probes)
Who Is Looking
owner traffic & demo-access intelligence (deduped)
Louie Docs
Document generation and reference hub used across every department.
Admin / Settings
Platform configuration hub for every dealer-level setting in one place.
XP Engine
Award XP for every logged activity: login (+10), calls (+15), test drives (+50), follow-ups (+20), closed deals (+500)
9-Level Rep Progression
Trainee → Greeter → Closer → Road Dog → Pro → Big Dog → Floor Legend → Elite → Hall of Fame. Level never goes down.
Daily Missions
3 personalized missions every morning. Complete them, earn XP, reset at midnight. Keeps reps returning daily.
Achievement Badges
Permanent milestones: First Deal, Century Club (100 deals), Speed Closer, Perfect Week, Streak Builder, and more.
Leaderboard
Real-time ranked by XP or closed deals. Filters for week/month/all-time. Healthy competition floor-wide.
Streak Tracker
Daily login streaks, weekly deal streaks. Displayed on home panel. Losing a streak hurts — that's the point.
Team Challenges
GM creates group challenges: "Sell 20 trucks this week." Crew vs crew. Progress bar. Trophy for the winner.
Cialdini 7 Principles
Reciprocity, Commitment, Social Proof, Authority, Liking, Scarcity, Unity — applied to F&I objections in real-time.
FBI Negotiation (Voss)
Tactical empathy, calibrated questions, mirroring, labeling. "It seems like payment is the real concern" — Louie knows the script.
Challenger Sale Framework
Teach-tailor-take control. Louie surfaces insights the customer doesn't have. Moves the deal from shopping to deciding.
Sandler Pain Funnel
Pain → impact → cost → decision. Louie asks the questions that uncover real buying motivation.
Loss Aversion Coaching
Kahneman/Tversky-based framing: "What does it cost you to wait?" vs "What do you save today?" — different words, different results.
Consumer Sentiment Feed
Live FRED consumer confidence, gas price index, election cycle data. Louie knows the macro mood before the customer walks in.
Close Coach (20 Scenarios)
Payment, trade value, interest rate, price, timing, competitor, spouse, credit objections — all with word-for-word response scripts.
Commission Splits
Multi-rep splits on any deal. Approve/dispute workflow. Immutable audit trail. Eliminates "whose deal is it" forever.
Points System
Award rep points per deal activity. Leaderboard, history, payroll feed. Separate from XP gamification — tracks contribution to comp.
Skate Alert
Any customer reassignment triggers instant notification to original rep and their manager. Logged, timestamped, permanent.
CRM Isolation
Reps see only their assigned customers. Management sees everything. Configurable by role. No information bleed.
Orphan Reassignment
When a rep leaves, surface all unassigned customers. Bulk reassign to one or many reps in one action. Zero leads lost.
Lender Agreement Review
Paste Westlake, AmeriCredit, CAC, Exeter — Louie identifies chargeback windows, reserve clawbacks, concentration limits.
Vendor Contract Review
DMS, CRM, marketing vendor contracts — finds auto-renew traps, 90-day termination requirements, personal guarantee exposure.
Red Flag Summary
Structured output: TL;DR, obligations, rights, red flags, questions to ask, key dates. Attorney-quality, instant.
Agreement Library
Store all analyzed agreements. Review history. Share with partners. Never lose a contract analysis again.
Digital Retailing
Payment calculator, trade estimate, soft pre-qual — all online before the customer arrives. Deal is half-built at hello.
Customer Self-Service Portal
Service scheduling, vehicle history, document uploads, messaging. Replace legacy service-retention platform ($300/mo) and MyDealer ($200/mo).
QuickBooks Export
Every deal auto-exports as journal entries (IIF/CSV). GL codes, sales tax, trade-in, F&I products all mapped. Your accountant stops calling.
Marketplace Listings
Auto-generate Cars.com, AutoTrader, Facebook Marketplace, Craigslist feeds from live inventory. No manual posting.
Reputation Management
Google review requests, CSI tracking, response templates, competitor benchmark. Replace legacy reviews platforms ($400/mo) and DealerRater ($300/mo).
Campaign Engine
Email + SMS campaigns with audience builder. Equity, birthday, conquest, aged metal — all automated. Replace legacy CRM marketing tools ($500/mo).
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Benchmarks
Store and rep performance measured against group-wide and market benchmarks, not guesswork.
Challenge Engine
GM-created group challenges with live progress bars — crew vs. crew competition tied to real KPIs.
Commission Protection
Flags pay-plan disputes and calculation errors before they become a rep trust problem.
Louie vs Manager Board
Side-by-side view of AI recommendation vs. manager decision on every deal — builds the trust loop.
Counterfactual Scoreboard
Shows what would have happened if Louie's call had been followed — the uncopiable proof-of-value moat.
EOD Close-Out
End-of-day reconciliation checklist across every department before the store closes the books.
Group Health Score
One number rolling up every rooftop's operational health for multi-store owners.
Group Heartbeat
Live pulse view across all rooftops — traffic, deals, and alerts in one glance.
Louie Learner Report
Tracks what the AI has learned this period and how it changed its recommendations.
Louie Learning Report
Model-improvement log — outcome deltas that fed back into Louie's closed loop.
Mobile Rep App
Field-ready mobile view for reps working the lot, not tied to a desk terminal.
Group Louie Score
Aggregate LouieScore investment-value rollup across every rooftop in the group.
Market Share Brief
Local market share movement summarized for ownership, pulled from real market data feeds.
All Rooftops
Single-pane view across every store in a multi-rooftop group — no more logging into each DMS separately.
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Cockpit Mode
Full-screen, distraction-free floor view for managers running the deal board in real time.
Route to Another Store
One-click transfer of an up or a deal to a sister rooftop when it fits their inventory better.
EOD Close Protocol
Standardized end-of-day checklist that closes every open loop on the floor before shift change.
F&I Queue
Real, working f&i queue tool built into the platform — not a bolt-on integration.
Floor Traffic by Store
Real-time walk-in and up count broken out by rooftop for multi-store comparison.
Ghost Alert
Flags an up that went cold with no follow-up logged — before it becomes a lost deal.
Greeter Tablet Mode
Tablet-optimized greeter workflow for capturing ups the moment they hit the lot.
Morning Meeting
Structured morning meeting agenda auto-built from yesterday's numbers and today's ups.
Proactive Alerts
Push alerts for stalled deals, aging inventory, and missed follow-ups before a manager has to ask.
Turn to Manager
One-tap turn-over workflow when a rep needs a manager on the floor for a deal.
Floor Board
Real-time sales floor status board — every rep's up, lot position, and deal stage at a glance.
Floor Live
Live floor activity feed showing every up, deal move, and status change as it happens.
Today's Game Plan
AI-prioritized, dollar-quantified daily action list ranking every rep's highest-value move right now.
UP Board
Live lead and up rotation board with automatic round-robin assignment across the floor.
Morning Walk
GM's guided morning lot-walk checklist covering aging units, cleanliness, and pricing flags.
Morning Huddle
Auto-built daily team huddle agenda pulling yesterday's numbers into today's talking points.
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AI Pilot Persona
Configurable AI voice/persona for outbound comms — tone, name, and avatar set per dealership.
Blast Performance
Open/click/response tracking on every SMS and email blast, not just send confirmation.
COMMS Response SLA
Tracks how fast leads actually get a response against your SLA target, store-wide.
Email AI Triage
AI reads and routes inbound email leads to the right rep/queue automatically.
Voice Intelligence
Call transcription and analysis — objections, sentiment, and talk-track adherence on every call.
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Quick Appraisal
Fast trade-in appraisal flow for use on the lot, synced straight to the desk.
Repricer Swipe Mode
Swipe-based mobile repricing workflow for fast, on-the-lot price adjustments on aged units.
UC Daily Rhythm
Daily used-car manager checklist — pricing, aging, and merchandising in one rhythm.
Wholesale Break-Even Calc
Instant break-even math before sending a unit to auction or wholesale.
Wholesale Early Warning
Flags units trending toward a wholesale loss while there's still time to reprice.
Lot Walk Mode
Mobile lot-walk workflow for physical inventory checks against the DMS record.
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AI Inbox
Unified AI-triaged inbox across SMS, email, and chat — one queue instead of five.
BDC Speed Dial
One-tap call queue for BDC reps working a prioritized lead list.
Conversation Intel
Extracts intent, objections, and next-best-action from every customer conversation.
My Performance
Personal performance dashboard for reps — no manager gatekeeping required to see your own numbers.
Customer Location Intel
Geo-context on customers/leads for territory and drive-time-aware follow-up.
Louie for a Lifetime
Long-horizon customer relationship tracker spanning multiple purchases over years.
Quick Deal Creator
Start a deal from a lead or walk-in in under a minute, no re-typing customer info.
Voice-to-Deal
Speak deal details and have Louie start the structure — hands-free on the floor.
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Close Coach
20-scenario objection-handling coach with word-for-word response scripts.
Cross-Sell Intelligence
Surfaces the highest-probability F&I cross-sell for the customer in front of you.
Pay Calculator
Instant commission/pay-plan calculator for reps structuring a deal.
Fraud Detection Gate
Real-time fraud screening gate before a deal can proceed to funding.
NHTSA Recall Alerts
Live NHTSA recall lookups against inventory and sold units.
Closes & Objections
Objection-handling script library giving reps word-for-word closing responses for every stall.
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Louie Intelligence Hub
Central hub for every brain-generated insight, pattern, and recommendation in one place.
Deal Room Hub
Collaborative deal workspace shared between sales, F&I, and management.
Heat Maps
Visual heat maps of activity, aging, and opportunity across the floor.
P&L Enhanced
Real, working p&l enhanced tool built into the platform — not a bolt-on integration.
Marketing Studio Pro
Ad and creative generation studio for store-branded marketing assets.
Morning Stand-Up
Auto-generated stand-up brief — yesterday's numbers, today's priorities.
My Day
Personalized daily task and priority view for each user role.
Recon ROI Calculator
Calculates whether a recon dollar actually returns more than it costs, per unit.
Role Center
Role-specific home dashboard — a GM and a salesperson see different priorities by design.
Signature Pad
Digital signature capture built into the deal workflow, no third-party e-sign tool needed.
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Anniversary Alerts
Purchase-anniversary alerts timed for trade-up outreach.
Approval Heatmap
Visual heatmap of lender approval rates by credit tier and program.
Appt Predictor
Predicts which scheduled appointments will actually show, so BDC can prioritize.
BHPH Predictor
Predicts default/payment risk on BHPH deals before you book them.
Birthday Engine
Automated birthday outreach sequence tied to service and trade-up offers.
Close Rate Timing
Analyzes what time of day/week your close rate actually peaks.
Competitor Trade Alert
Alerts when a competitor-brand trade hits your lot — conquest opportunity.
Conquest Heat Map
Geographic heat map of conquest opportunity by competitor brand density.
Conquest Loyalty
Tracks conquest customers through to their second purchase — real loyalty, not just a first sale.
Deal Speed
Measures time-to-close on every deal, benchmarked against your own history.
Deal Speed Benchmark
Benchmarks your deal speed against group and market norms.
Desk Snapshot
One-screen snapshot of every deal currently on the desk.
Equity Mining New
Latest-generation equity mining pass across your full customer base.
F&I Penetration Dash
Real, working f&i penetration dash tool built into the platform — not a bolt-on integration.
F&I Scorecard
Real, working f&i scorecard tool built into the platform — not a bolt-on integration.
F&I Second Look
Real, working f&i second look tool built into the platform — not a bolt-on integration.
First Pencil Timer
Times how long it takes to get the first pencil in front of the customer.
Funding Pipeline
Live view of every deal in the funding pipeline and its current stage.
Group Intel Feed
Rolling intelligence feed aggregated across every rooftop in the group.
Jacket Review
Digital deal-jacket review workflow for compliance and quality control.
Late Deals
Flags deals running behind pace before they become a month-end problem.
Lead ROI
Calculates actual ROI per lead source, not just cost-per-lead.
Lead Source ROI
Full lead-source attribution tied to closed gross, not just lead volume.
Leaderboard Push
Push-notified leaderboard updates so reps see rank changes in real time.
Lender Countdown
Countdown timer on each submitted deal against the lender's typical response window.
Lender Mix Optimizer
Recommends the optimal lender submission mix for your current credit pipeline.
Market Heat
Live local market heat index for pricing and stocking decisions.
Objection Patterns
Aggregates the most common objections your floor hears and how they're being handled.
Onboarding Tracker
Tracks every new-hire onboarding step to completion.
Override Audit
Audit trail of every manager override on pricing, structure, or approval.
Profit Predictor
Predicts likely front and back gross on a deal before it is structured.
Rate Monitor
Live monitor of prime, treasury, and lender rate movement affecting your deals.
Recon ROI
Per-unit recon spend measured against the actual price lift it produced.
Reengage Scores
Scores past customers on likelihood to re-engage if contacted today.
Rep Fatigue
Flags reps trending toward burnout based on real activity and outcome patterns.
Sunday Brief
Weekly Sunday-night brief prepping the store for the week ahead.
Tax Refund Intel
Times outreach to subprime customers around tax-refund season liquidity.
Trade Arbitrage
Flags trade-in appraisal gaps between your number and true wholesale value.
Trade Velocity
Tracks how fast trade-ins actually turn once they hit your used inventory.
Turnover Risk
Predicts employee turnover risk before you lose a top performer.
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Louie Match
Matches shoppers to the unit on your lot most likely to close, ranked by real signals.
Louie Predict
Forward-looking predictions on deal outcomes before you invest more time in them.
Louie Witness
Full audit trail of every AI recommendation and the outcome that followed it.
Louie Learns
Visible closed-loop learning — see exactly what changed in the model and why.
Louie Was Right
Tracks and surfaces the times Louie's call outperformed the human decision — builds trust with data.
Louie AI Employees
Configurable AI agents assigned to specific jobs (BDC, follow-up, pricing) working the floor 24/7.
Louie Customer Score
Composite customer score blending credit, intent, and engagement signals.
Louie Score Ladder
Ranked ladder of inventory by LouieScore investment value, updated live.
What Would Louie Do?
Ask the AI what it would do on any deal in progress and get a straight answer with reasoning.
Night Shift — Louie After Dark
Autonomous overnight operation — lead follow-up and pricing work while the store is closed.
Louie Network
Peer-benchmark and lender-leaderboard data shared across the Louie dealer network.
AI Transparency
Full visibility into how every AI recommendation was reasoned — no black box.
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Deal Autopsy
Post-mortem breakdown of exactly where a lost deal went wrong.
Ghost Deal Finder
Surfaces deals that quietly died with no formal loss reason logged.
Deal Optimizer
Suggests structural changes to a live deal to improve odds of funding and gross.
Deal Replay
Step through a closed deal frame-by-frame to see every decision point.
Deal Blow-Up Risk
Early-warning score for deals at risk of falling apart before funding.
Ghost Deal Playbook
Standard response playbook for recovering a deal that's gone quiet.
Ghost Risk Dashboard
Store-wide view of every deal currently trending toward ghosting.
Analyze Deal Structure
Breaks down a deal structure line-by-line against lender and profit guardrails.
Perfect Deal Structure
Suggests the optimal structure for a given customer and unit before you present it.
Negotiation Mirror
Real-time coaching mirror during negotiation — tone, pace, and concession tracking.
Objection Card
Quick-reference card of the best response to any objection, pulled up mid-conversation.
Revenue Inbox
Centralized inbox for every open revenue-recovery item — unfunded deals, chargebacks, disputes.
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F&I Compliance Check
Real, working f&i compliance check tool built into the platform — not a bolt-on integration.
F&I Agreement Grid
Real, working f&i agreement grid tool built into the platform — not a bolt-on integration.
Reserve Maximizer
Suggests reserve structuring to maximize legal, compliant back-end gross.
Credit Analysis
Full credit-bureau analysis run automatically the moment an application comes in.
Credit Concierge
Guided credit-improvement conversation tool for marginal-approval customers.
Lender Compare
Side-by-side lender comparison on rate, terms, and approval odds for a specific deal.
Lender Directory
Full directory of every lender relationship with contact and program details.
Lender Ghost Score
Scores lenders on how often they quietly stop responding on submitted deals.
Loan Advance Alert
Alerts when a lender advance is ready or delayed, so funding doesn't stall silently.
Funding Velocity
Tracks days-to-fund across lenders to route future deals to the fastest payers.
Stip Upload Links
One-tap secure upload links sent to customers for outstanding stip documents.
Stip Watcher
Watches every open stip and escalates the ones about to blow the funding deadline.
Pacer PL
Pace-of-month profit/loss tracker so you know today whether you'll hit the number.
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After-Sale Sequences
Automated post-sale touchpoint sequences that keep the relationship alive after delivery.
Buy One More
Identifies past customers with the highest odds of a repeat purchase, ranked and ready to call.
Customer Lifetime Value
Tracks total lifetime value per customer across every purchase and service visit.
Campaign Autopilot
Fully automated campaign scheduling and audience targeting, no manual list-building.
Conquest Targeting
Targets competitor-brand owners in your market with conquest-specific offers.
Dark Inventory Finder
Surfaces units that have gone quiet in the marketing funnel — no clicks, no calls, no showings.
Wake Up Dormant Leads
Automated re-engagement sequence for leads that have gone cold.
Equity Mining Autopilot
Continuously scans your customer base for positive-equity trade-up opportunities.
Lead Quality Scorer
Scores inbound leads on close probability before a rep spends time on them.
Customer Pulse Survey
Automated post-visit pulse survey feeding directly into CSI and retention scoring.
Reputation Manager
Monitors and helps respond to reviews across every platform from one dashboard.
Retention Engine
Coordinates every retention touchpoint — service, F&I renewal, trade cycle — in one engine.
Recall Commander
Matches open NHTSA recalls against your sold customer base and manages outreach.
Warranty Claims
Tracks warranty claim status and reimbursement from filing to payment.
CSI Predictor
Predicts CSI outcome before the survey goes out, so you can intervene early.
90-Day Ghost
Referral engine that reactivates customers gone quiet at the 85-91 day mark.
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AP Invoice Inbox
Centralized accounts-payable invoice intake and approval queue.
Budget Vs Actual
Live budget-to-actual tracking by department, updated daily not monthly.
Capital Efficiency
Tracks how efficiently capital is deployed across inventory, floor plan, and operations.
Your Money
Personal earnings view for staff — pay, commission, and bonus tracked in real time.
Connection Wiring Guide
Step-by-step setup guide for wiring bank/DMS connections without a support call.
Dealer Health Score
One composite score rolling up financial, operational, and customer-experience health.
REAL-TIME DEALER P&L
Real, working real-time dealer p&l tool built into the platform — not a bolt-on integration.
Document Center
Central, searchable store of every deal and compliance document.
Draw Tracker
Tracks commission draws against actual earnings owed, store-wide.
Lender Network Import
Direct import from RouteOne and the major lender-submission networks so deals don't need re-keying.
Fixed Ops Dashboard
Unified parts + service view tying labor, parts, and warranty revenue together.
Funnel Report
Full lead-to-delivery funnel with drop-off points identified by stage.
Live Month Tracker
Real-time pace-of-month tracker against target, updated every closed deal.
Integration Health
Live status monitor for every connected integration — catches a silent failure before it costs you data.
Month-End Close Checklist
Standardized month-end close checklist across accounting and desk.
Payment Calc
Instant payment calculator for structuring deals on the fly.
Performance Reviews
Structured performance review workflow tied to actual production data.
PTO Manager
PTO request, approval, and balance tracking for every employee.
TCPA Log
Compliance log of every outbound communication for TCPA consent defense.
Replace 10 Vendors — Louie ROI
ROI calculator showing what you stop paying for when Louie replaces point solutions.
Weekly GM Brief
Automated weekly summary built for the GM — no manual report-building.
My Check
Personal pay-stub and earnings view for every employee, self-service.
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AI Workforce
Configurable roster of AI agents working specific jobs across the store around the clock.
BDC Desk
Dedicated BDC workspace — queue, scripts, and outcomes in one screen.
Sprint / Marathon
Short-burst sprint challenges vs. long-horizon marathon goals, tracked side by side.
BHPH Delinquency Board
Live delinquency board for BHPH/secondary-finance portfolios.
Brain Multi Category
Cross-category brain insights spanning sales, service, and F&I in one feed.
Floor Heat Scores
Heat-scores every unit on the floor by real-time sales velocity signals.
Flywheel Counter
Tracks the compounding effect of retention + referral + repeat business.
Genome What To Buy
Data-driven "what to stock next" recommendation based on your market's buying genome.
Heat Map Time Lapse
Time-lapse view of floor activity heat maps to spot patterns over weeks.
Manufacturer Incentive Brain
Tracks and applies live OEM incentive programs automatically to eligible units.
Competitive Kill Sheet
Head-to-head competitive battle card generated per deal, live.
Lighthouse Demo Dealer
Reference-dealer showcase mode for prospect demos.
Morning Call Sheet
Auto-built daily call list prioritized by opportunity score.
Morning Checklist
Store-wide opening checklist covering every department before doors open.
Next Actions
AI-suggested next action on every open deal, lead, and task — never guess what to do next.
Payment Shock Check
Flags deals where the payment will shock the customer before you present it.
Rain Week War Room
Contingency planning mode for slow-traffic weeks with a specific action plan.
Recon ROI Calculator
Calculates whether a recon dollar actually returns more than it costs, per unit.
Team Confidence Today
Real, working team confidence today tool built into the platform — not a bolt-on integration.
Rep Status Board
Real, working rep status board tool built into the platform — not a bolt-on integration.
Repricer
Real, working repricer tool built into the platform — not a bolt-on integration.
Rooftop Anomaly Report
Flags any rooftop metric that deviates sharply from its own normal pattern.
Rule Builder
No-code rule builder for custom alerts and automations, dealer-configurable.
Salesperson DNA Report Card
Behavioral profile of each rep's selling style, strengths, and coaching needs.
Showroom Flow Optimizer
Optimizes physical showroom traffic flow based on real visit-pattern data.
Store Health Drilldown
Drill from store-level health score down to the exact metric causing it.
Store Onboarding
Guided setup workflow for bringing a new rooftop onto the platform.
Task Manager
Cross-department task assignment and tracking, tied to real deal/customer records.
Unwind Prevention
Flags deals at risk of unwinding after delivery, before it happens.
UP Rotation
Automated, fair up-rotation queue for the floor — no more arguing over whose turn it is.
Morning Opener
Opening-of-day checklist covering every department before the doors unlock.
The whole platform
89 capabilities. One license. $24,995.
No per-seat fees. No module upgrades. No annual renegotiation. Buy it once and own it.
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