For Finance Managers

Every deal. Best product.
Right lender. 30 seconds.

Louie pre-stages the deal before the customer sits down. FICO tier, recommended products, lender ranked by reserve. You walk in ready.

See the F&I Brain → Watch Lender Routing
New for F&I → QuickBooks Export — IIF/CSV journal entries 🌐 Digital Retailing — pre-qual before they arrive 🧬 Behavioral Intelligence — psychology behind every objection Deal Coach — enter mid-deal, exit with more gross ⏱️ Funding Countdown Wall
Back-End Lift
+$647
VSC Penetration
62%
Time in Box
−17 min
Stip Callbacks
−21%
The F&I Brain
Three things Louie does before the customer sits down.

Lender Routing AI

Ranked by expected reserve, not just approval probability. Louie knows which lenders are paying today and routes accordingly. The highest-yield lender for this FICO + LTV, every time.

Product Match Engine

VSC, GAP, protection packages — Louie recommends the right product based on vehicle age, mileage, FICO, and retail vs. lease. No more guessing what the customer will accept.

Stip Radar

Know what's missing before the lender calls. Louie flags proof of income gaps, insurance issues, and dealer-track conditions before you send the contract. No more callbacks.

What AI-Assisted F&I Looks Like
The numbers before and after.
Metric
Before Louie
After Louie
Avg Back-End Gross
$1,200
$1,847
VSC Penetration
44%
62%
Time in Box (per deal)
48 min
31 min
Stip Callback Rate
32%
11%
Avg Reserve per Deal
$410
$647
What Slows Down Every Box
Six things that cost gross or invite risk — and how Louie closes each one.

Presenting products feels like a guessing game

You lead with the wrong package for this customer and watch the whole menu get declined out of stubbornness, not price.

↳ The F&I menu presents Good/Better/Best with real payment impact and state-compliant rate caps built in, ranked by what this customer is actually likely to accept.

One rate slip and you've got a compliance problem

Markup creeps past a state usury limit, or an adverse-action letter goes out a day late. Nobody notices until the audit.

↳ The compliance checker screens rate markup against state limits and tracks ECOA / adverse-action timing on every deal, before the contract prints.

Reserve math changes deal to deal

What's the max you can hold on this FICO, this term, this lender — without blowing past the cap? Most managers eyeball it.

↳ The reserve optimizer computes the maximum compliant reserve by lender, FICO, and term, with a payment-impact preview before you present it.

Contracts take forever to paper

Printing, re-printing for a typo, faxing to the lender, waiting on a wet signature. The deal sits while the paperwork catches up.

↳ Contract generation covers state-specific retail installment contracts with paperless e-signing by SMS or email — nobody has to be standing at a printer.

You don't see the customer until they walk in

You're building the deal cold, with no idea what tier they'll actually qualify for until the hard pull comes back.

↳ Digital Retailing runs a soft-pull pre-qualification before they arrive, so you already know their tier — no hard-pull surprise in the box.

The paper trail is scattered everywhere

Buyer's order in one drawer, RISC in another, stips in an email thread, the signed contract wherever it landed. Audit season is a scavenger hunt.

↳ The deal jacket keeps buyer's order, contract, stips, e-sign, and lender approval in one digital file — a complete audit package on demand, not a file cabinet.
The Workflow
From handoff to funded — automated.
1
Deal handed to F&I
Louie instantly pulls FICO tier, best lender, and a ranked product stack for this customer and vehicle.
2
You review the AI packet (30 seconds)
Lender ranked by expected reserve. Product matches with expected acceptance rate. Stip checklist already pre-filled.
3
Customer sits down
You already know the payment, the product to lead with, and the likely objection. The presentation is faster and sharper.
Contract submitted — stips already clear
Louie flagged missing docs before you sent. No callback. No return. Funded same day.
Lender Intelligence — No Other DMS Has This
CFPB Complaint Signals — Live, Inside Your Funding Screen

When your F&I manager submits a deal, Louie surfaces live CFPB complaint data for that lender — right inside the funding screen. Before you send the contract to Capital One, you see: 3,039 consumer complaints in the last 6 months · top issue: Repossession · elevated. That's the kind of intelligence that changes a submission decision — and protects your CSI and your customer.

CFPB COMPLAINT SIGNAL — LIVE DATA
CAPITAL ONE · AUTO LOANS ONLY: ELEVATED
3,039 consumer complaints in last 6 months
Top issues: Managing the loan or lease (317) · Repossession (225) · Incorrect info reported (189)
→ Louie recommends: Route to Westlake or DriveTime for this FICO tier today

Live CFPB data pulled from the Consumer Financial Protection Bureau. Updated weekly. No other DMS surfaces this inside the deal workflow.

Questions F&I Managers Actually Ask
Straight answers.

Does this replace my judgment in the box?

No. Louie ranks lenders and products and screens for compliance before you sit down — you still make the call and run the presentation. It's prep work, not a decision-maker.

Is the reserve number actually compliant?

The reserve optimizer caps its recommendation at each lender's stated participation limit and flags anything that would put you over a state usury ceiling — it's built to keep you inside the line, not push it.

What lenders does it work with?

Louie routes across your existing lender panel — the same lenders you already submit to. It ranks them by expected reserve and approval odds; it doesn't force you onto a new panel.

Do customers see any of this?

No. The routing recommendation, reserve math, and lender ranking are internal to your desk. The customer sees the menu and the payment — not the mechanics behind it.

"First time I've ever had software that routes by reserve instead of just approval probability. That's the right question to ask."
Finance Manager · Franchise store · 60 days on Louie

The box just got smarter.

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